Support Center
You can become a member of Molent by clicking the "My Account" button at the top of the site and entering your own information and creating your password with the "Sign Up Now" option on the page that comes up. 
Click on the "My Account" button at the top of the site and select "Forgot Password". After typing the e-mail address you registered here, you can create a new password with the password reset link in the e-mail sent to you from [email protected].
Some of our campaigns applied on our site are limited on membership, you cannot benefit from these advantages in your purchases without membership.

In addition, we inform our members via e-mail and sms to be aware of all the advantages applied in

Apart from the campaign issues, if you become a member of our site and create an account, you will be able to easily check your orders from my account section. We recommend you to become a member in order to benefit more easily from services such as order tracking cargo tracking.
Of course, you can shop without being a member. However, you cannot benefit from the advantages exclusive to our members. If you wish, you can start your membership by saving and confirming the information you entered after completing your shopping without membership.
We have a strict privacy policy when it comes to protecting your personal information. We collect your personal information and transactions in order to make your next visit more efficient and to provide you with a personalised online shopping experience. We never share your information with third parties. If you have opened an account or subscribed to our newsletter, we may send you e-mails from time to time about the release dates of the newsletter, new products, etc. If you do not want to receive these e-mails, just click on the "unsubscribe" link at the bottom of the e-mail. If you click this link, you will no longer receive information mail from
We do our best to deliver the ordered products to the cargo quickly. If you have not yet received the "delivered to cargo" information and want to add to your order, you can contact us.
You can place your order after you log in,
You can follow your order number by typing your order number from "My Account > Order Tracking" step. We will also send your cargo tracking number as SMS and mail.
Click for Order Tracking

I have a question?

Got a problem that you can't find the answer to in the help center?
Average Response Time: 3 Days

Molent Service

By using this service, you can report malfunctions and get support for maintenance and repair.


The grinders of coffee mills and the technical parts of all products are under our 2-year warranty.


If you have a problem with the product, you can report a malfunction to us. We will be solving your problem as soon as possible.


You can find answers to your questions in a short time by using our technical support before and after the order.


Share your problem and details with us

To usContact

You can reach us through our communication channels for technical support and corporate sales issues.

Become a Seller of Molent Products

For those who say "I can be a showroom for Molent Tools products" and "I can sell the products": Application form >